PRIVACY POLICY

 

Please read these terms carefully before using our Site. 


This Policy sets out a guide for how CLSH is processing and using your personal data when you visit, purchase or use any other services from our Site. This policy is regulated by and is subject to change in accordance with applicable EU legislation - the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”).


CLSH Sylwia Dobkowska, al. Jana Pawła II 36/173, 00-141 Warszawa, is an administrator for any personal data submitted by www.clsh-store.com

Consent to use your personal information is voluntary but mandatory to use our services. If you do not wish to disclose your data with us, you won't be able to use our service. 


WHAT DATA WE OBTAIN AND HOW WE USE IT


The personal information that we collect includes your name, email address, billing address, shipping address, phone number, payment information, and similar identification data necessary to process services we provide such as orders, refunds, exchanges, shipment, sending marketing information, and to provide customer support. 


We also collect some information to compile anonymous statistical data and analysis. This data includes the type of web browser, online identifier such as IP address or cookie ID, time zone, which pages or products you view, and how you interact with the Site. It helps us to improve and provide you with a smooth and customized experience, and to optimize the efficient operation of the Site. We cannot see which websites you visited before going to our Site, or which websites you visit when you leave.


DISCLOSURE OF YOUR INFORMATION


We keep your data confidential and will share it with third parties for necessary service provided by them on CLSH behalf such us:


  • Delivery provider - DHL
  • Site hosting providers - Shopify 
  • Banks and payment gateways providers - Stripe, PayPal, Klarna, Przelewy24
  • Site and data analytics platform providers - Shopify, Google Analytics, Facebook Pixel, Pinterest Tag

Or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.


You are encouraged to review their privacy policy and contact them directly if you have any questions or you do not want any of your personal information to be collected and limit certain uses of it by any of these parties.  


SHOPIFY

If you are an EEA resident your Personal data is received and initially processed by Shopify International Ltd. in Ireland. Data is exported outside EEA to Shopify entities in the United States and Canada. 

Shopify will never independently sell personal data for commercial purposes.

See Shopify GDPR whitepaper for more details.   


RETENTION


When you use our services through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. However, some information may be retained in our files to comply with legal requirements, prevent fraud, troubleshoot problems, assist with any investigations.


YOUR RIGHTS


If you are a resident of the EEA, you have the right to access the Personal Information we hold about you and how we process them, to transfer to another party, and to request that your Personal Information be corrected, updated, or erased. You are also entitled to raise objections to the collection and further processing of your personal information. If you would like to exercise these rights, please contact us at sayhello@clsh-store.com


While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, the Internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you and may be vulnerable to interception and misuse by unauthorized parties.


NEWSLETTER


Entering your details and subscribing to the newsletter means that you are giving CLSH your consent to collect and use your personal data (email address and name) to receive direct email communication about promotions, news, coupons, and other information regarding the Site. Your personal data will be processed by us only, and you can withdraw your consent at any time by contacting us directly at sayhello@clsh-store.com or using an unsubscribe link in the newsletter email. 


The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

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